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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Wyatt

Jennifer Wyatt

March 17, 2026

5  out of  5
rating by Jennifer Wyatt
"The best help experience ever"
We responded:
"Jennifer, thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had the best help experience ever. Your kind words mean a lot to our team, and we’re always here to assist you whenever you need. Have a great day! - Emily"
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Kevin Bahm

March 7, 2026

5  out of  5
rating by Kevin Bahm
"Madalyn was most helpful in getting our insurance coverage thru State Farm. She helped us save a good amount on our vehicles and home!! Thanks so much!!!!"
We responded:
"Thank you, Kevin, for your fantastic review! We are thrilled that Madalyn helped you save on your vehicle and home insurance. We appreciate your kind words and your trust in Emily Nunnelee State Farm Agency! If you ever need any assistance with your insurance or financial needs, do not hesitate to reach out - we are here to help you! - Emily"
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Tiffany Burks

March 6, 2026

5  out of  5
rating by Tiffany Burks
"Crystal was wonderful in helping us with our quote for life insurance. She explained everything so wonderfully and made the process easy."
We responded:
"Tiffany, thank you for your kind words and 5-star rating! We're happy to hear that Crystal made the life insurance process easy and clear for you. We appreciate your trust in us! - Emily"
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crystal ferrington

March 6, 2026

5  out of  5
rating by crystal ferrington
"Great team! Awesome agent. They go above and Beyond. Love ❤️ Emily's office"
We responded:
"Thank you for the amazing review, Crystal! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. If we can help you with anything in the future, just give us a call. We're here for you! - Emily"
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Paris Simmons

March 6, 2026

5  out of  5
rating by Paris Simmons
"Great experience with State Farm! The team is always helpful, responsive, and made the insurance process easy to understand."
We responded:
"Paris, thank you for your wonderful feedback! We're glad our team could make the insurance process clear and easy for you. It’s a pleasure to assist you! - Emily"
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jennifer dumas

March 6, 2026

5  out of  5
rating by jennifer dumas
"Crystal and her entire team have been nothing but helpful any time I have questions or need something. I will always be a lifetime State Farm customer because of the experience I have had for the last 25 years."
We responded:
"Jennifer, thank you very much for your incredible loyalty and kind words! Crystal and our entire team are honored to have earned your trust and look forward to continuing to serve you! - Emily"
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Haley Carmack

March 6, 2026

5  out of  5
rating by Haley Carmack
"Crystal was very easy to work with, made it a breeze and got a quote fast!"
We responded:
"Thank you so much for the 5-stars, Haley! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! -Emily"
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Allyssia Smith

March 6, 2026

5  out of  5
rating by Allyssia Smith
"Mrs. Crystal was great and gave me and my husband a great quote. She was very quick and timely and overall awesome!!"
We responded:
"Allyssia, thanks so much for taking the time to share your positive experience! We truly appreciate your recommendation of Crystal! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future. -Emily"
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Robert Jefferson III

March 6, 2026

5  out of  5
rating by Robert Jefferson III
"Crystal K. Very friendly and knowledgeable about everything I need to accomplish...always tells me to call her anytime I need info/help with various products."
We responded:
"Thanks for the kind words, Robert! It's great to know that Crystal was able to provide you with the highest level of service. We look forward to providing you with more great experiences in the near future. We are always here to help! -Emily"
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Ridge Willis

March 6, 2026

5  out of  5
rating by Ridge Willis
"Crystal helped me solve my problem."
We responded:
"Ridge, we really appreciate your 5-star review, it means a lot to Crystal and us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. -Emily"
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Dale Stampley

March 6, 2026

5  out of  5
rating by Dale Stampley
"Mrs. Kyle's is very professional in what she does at State Farm. She gives you her full attention and takes care of all your needs. So if you see you need any ins vehicle, life or home. Don't hesitate to call her. She is with Nunnelee State Farm give her a call she is waiting to help you. Thanks"
We responded:
"Thank you, Dale, for the impressive review! We strive for excellence in all things insurance and are grateful for your positive feedback. If there's anything we can do for you in the future, just give us a shout!"
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Hailey Reno

March 6, 2026

5  out of  5
rating by Hailey Reno
"Crystal is very easy to work with for a life insurance policy! She made sure to cover every base with me and find the best possible quote! Highly recommend!"
We responded:
"Thank you, Hailey, for your kind words! We are glad that Crystal was able to help you find the best life insurance policy for you. We appreciate your recommendation!"
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Samantha Wood

March 5, 2026

5  out of  5
rating by Samantha Wood
"The staff, especially Crystal, is amazing to work with. She makes the process so much easier than I imagined it would be. From making changes to our policies to helping us with claims. I highly recommend her!"
We responded:
"Thank you for your wonderful review, Samantha! Crystal and our team are delighted to hear we could make the process easier for you. We’re grateful for your recommendation! "
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Kevin Sanders

March 5, 2026

5  out of  5
rating by Kevin Sanders
"The representative was polite and well informative"
We responded:
"Kevin, thank you for your positive feedback! We're glad we provided polite and informative service. We're happy to have the opportunity to assist you with your insurance needs!"
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jessica sullivan

March 4, 2026

5  out of  5
rating by jessica sullivan
"I have always had a fabulous experience with State Farm. Especially with Crystal Kyles she has always been extremely helpful and I’ve been able to call her even outside of business hours and she’s helped me and my daughter, we both got insurance through her and we definitely recommend it. I love her and I love State Farm."
We responded:
"Jessica, thank you for your heartfelt review! We appreciate your kind words and are always here to support you and your daughter. We're grateful for your trust and recommendation, and we're proud to have you as part of our Emily Nunnelee State Farm Agency family! - Emily"
Profile photo of Gerald Ferrington

Gerald Ferrington

March 4, 2026

5  out of  5
rating by Gerald Ferrington
"Been doing business with State Farm for a long time Crystal and Emily off north 7th in West Monroe are awesome to do business with."
We responded:
"Gerald, thank you so much for your loyalty and kind words! Crystal, Emily, and the entire team on North 7th in West Monroe are grateful to have you as a valued customer!"
Profile photo of Tony Kyles

Tony Kyles

March 4, 2026

5  out of  5
rating by Tony Kyles
"Crystal and the rest of the team at Emily Nunnelee Statefarm are all great to work with. They handle things quickly and efficiently. This office is the best."
We responded:
"Tony, thank you for your fantastic review! We're proud that Crystal and our team at Emily Nunnelee State Farm provided you with quick and efficient service. Your feedback means a lot to us!"
Profile photo of Sharon Duncan

Sharon Duncan

March 4, 2026

5  out of  5
rating by Sharon Duncan
"Crystal Kyle’s is the best."
We responded:
"Sharon, thank you so much for your wonderful feedback! We're lucky to have Crystal on our team, and we truly appreciate your support!"
Profile photo of Shawnee Brown

Shawnee Brown

March 4, 2026

5  out of  5
rating by Shawnee Brown
"Best service around!"
We responded:
"Shawnee, thank you so much for your kind words! We're thrilled to hear you feel our State Farm office provides the best insurance service around. We truly appreciate your support!"
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Joanna McGowen

February 12, 2026

5  out of  5
rating by Joanna McGowen
"Courtney was very polite, understanding and diligent in trying to take care of the problem that I got myself into With my credit card payment. Thank you and thank you for answering the questions unrelated to my problem."
We responded:
"Joanna, thank you so much for your kind words! I'm delighted to hear of the wonderful service Courtney provided you today. Our goal is to give thorough support, even beyond the immediate issue, so I'm glad she could help with your additional needs. If you ever need anything else, please don't hesitate to reach out! "
Profile photo of Grace Gill

Grace Gill

October 10, 2025

5  out of  5
rating by Grace Gill
"I have been with Emily N. State Farm 5+ years. The staff is always friendly and willing to help in any way they can!"
We responded:
"Grace, thank you for your wonderful review and for being with my State Farm agency for over 5 years! I'm glad to hear that my team has consistently been friendly and ready to assist. We truly appreciate your loyalty and look forward to continuing to serve you! -Emily"
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brenda mcgee

October 7, 2025

5  out of  5
rating by brenda mcgee
"Always so helpful!"
We responded:
"Thank you so much for the kind words, Brenda! I'm thrilled to hear you find us helpful and we're always here to support you. Looking forward to assisting you again soon! 😊 -Emily"
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megan thoman

October 6, 2025

5  out of  5
rating by megan thoman
"Crystal was an absolute dream to work with! She’s very knowledgeable, professional, and friendly which made me feel like part of the family right away. Not only did business get taken care of, we shared some laughs as well! Overall, my experience was great and would highly recommend her."
We responded:
"Megan, thank you so much for your review! I'm so glad Crystal made you feel at home and that you had a great experience. We truly appreciate your recommendation! - Emily"
Profile photo of R Bahm

R Bahm

October 6, 2025

5  out of  5
rating by R Bahm
"Madalyn was very helpful and knowledgeable about our service. They saved us a substantial amount on our car and home coverage!!!! Thank you so much!!!!"
We responded:
"Thank you for the wonderful review! I'm so glad Madalyn was able to help and save you money on your car and home coverage. We appreciate your trust in us! -Emily "
Profile photo of Charles Allen

Charles Allen

October 3, 2025

5  out of  5
rating by Charles Allen
"They have always worked with me,good friendly service,been with them since 2019"
We responded:
"Charles, thank you so much for your kind words and continued trust since 2019! We're thrilled to hear you appreciate our friendly service and we look forward to helping you for many more years to come. -Emily"